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Shipping Policy

Effective Date: 28-07-2023

 

Thank you for choosing NAIVED. We are dedicated to delivering our products to you in a timely and efficient manner. This Shipping Policy outlines the details of our shipping process. By using our services, you agree to the terms of this policy.

 

1. Shipping Methods:

Standard Shipping: We offer standard shipping for all orders. Delivery times may vary based on the shipping destination and the availability of the product. Please refer to the estimated delivery times provided during the checkout process.

 

2. Shipping Locations:

a. Domestic Shipping: We currently ship to addresses within India. Shipping to other locations may not be available at this time.

b. International Shipping: We may offer international shipping to select countries. Please check the availability and shipping costs during the checkout process.

 

3. Shipping Fees:

a. Shipping fees are calculated based on the shipping method, delivery location, and the total weight of the order. The shipping costs will be displayed during the checkout process before you make the payment.

b. For international orders, additional customs duties, taxes, and fees may apply. The customer is responsible for these charges, and they are not included in the shipping fees paid at checkout.

 

4. Tracking:

 a. Tracking Information: For orders shipped with a tracking service, you will receive a tracking number once your order is dispatched. You can use this tracking number to monitor the delivery status of your package.

b. Non-Trackable Orders: Some orders may not be trackable, depending on the shipping method chosen. In such cases, we will provide estimated delivery times, but detailed tracking information may not be available.

 

5. Delivery:

a. Delivery Time: The estimated delivery time will vary based on the destination. While we make every effort to ensure timely deliveries, unforeseen circumstances or carrier delays may affect the actual delivery date.

b. Delivery Address: Please ensure that the delivery address provided during the order process is accurate and complete. We are not responsible for delays or non-delivery due to incorrect address information.

 

6. Delivery Issues:

a. Damaged or Lost Packages: If your package arrives damaged or is lost during transit, please contact our customer support team at [+918879812816] immediately, and we will work with the shipping carrier to resolve the issue.

b. Delays: NAIVED is not liable for delays caused by natural disasters, strikes, or other events beyond our control.

 

7. Contact Us:

a.If you have any questions or concerns about our Shipping Policy, please contact our customer support team at [+918879812816].

b.We reserve the right to update or modify this policy at any time without prior notice. Any changes will be effective upon posting the revised policy on our website.

 

By using Naived's services, you agree to abide by this Shipping Policy.

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